Terms of use

1. Who these terms are between

These terms are between you and AnyoneTo ("we", "us"). They cover the AnyoneTo Babysit app, the texts and web pages it sends to sitters, and this website. By creating an account or using the app you agree to them. The privacy notice explains what we do with your data.

2. What the service is, and is not

• Coordination, not childcare. The app asks the people you chose whether they are free, shows you their answers, and hands the conversation back to your own messaging app. We do not provide, find, vet, recommend, supervise or insure any babysitter.
• Nobody works for us. No sitter is our employee, worker, agent or contractor. Every arrangement — who sits, when, for how much, and on what terms — is made between you and the sitter, and any payment to the sitter is made by you, outside the app.
• We do not check anyone. A sitter is on your list because you put them there. Checking that a sitter is suitable for your children is your responsibility.

3. Your account

• Your account is your verified mobile number. One number is one account.
• You must be 18 or over and arranging care for children in your own care.
• Keep your phone and sign-in secure; you are responsible for what is done from your account.

4. Your sitters and their permission

You are responsible for the people you add and for how they are contacted.

• Only people who agreed. When you tick "I've spoken to [name] and they're happy to get babysitting requests from me", you are confirming exactly that. Until a sitter says yes on their own permission page, any reminder or invitation goes from your own phone, as your message — unless your device cannot send texts, in which case AnyoneTo sends that ask for you, on your word that they agreed.
• A sitter's no is final. If a sitter declines an invitation or stops requests, the app will not ask them again on your behalf until they choose to opt in again through their own link. You cannot override that by re-adding them, re-inviting them or attesting again.
• A report is final for your family. If a sitter reports your messages, no new invitation, link or ask can reach them from your account.
• No working round it. Repeated invitations meant to get round a sitter's stop or report, adding people who did not agree to hear from you, or texting anyone through the app in a way they did not agree to may end your account (section 10).

5. Paid requests

• One payment per request. A request covers one sitting. Pausing, resuming, late replies, adding a sitter before the sitting starts, and asking your chosen sitter to confirm do not cost anything more. A new sitting is a new request.
• The price is the store's. You pay Apple or Google at the price and in the currency the store shows before you pay. We do not take card details.
• The sitter limit. One request asks at most 20 distinct sitters, including any you add later. The limit is shown before you pay. Each sitter is asked at most once per request.
• What "asking" means. The app texts your sitters one at a time, in your order, and waits the time you set for each. A sitter saying they are available pauses the queue; it does not book them, and we do not promise that any sitter will be free or will reply.
• Starting straight away. A request starts sending as soon as your payment is confirmed. A payment that is still pending, or fails, sends nothing.

6. Refunds and the replacement request

Refunds are handled by Apple or Google under their own process, because they took the payment. If a technical failure on our side means that none of the availability messages for a request could be delivered, we give you one replacement request; a sitter declining, not replying or being unreachable does not count.

7. Your history and deleting your account

Every paid request is kept in your history while your account exists; there is no way to delete a single request. Deleting your account is the way to remove your history: Account → Delete my account, or by email as described in the privacy notice. Deletion stops anything still sending, cancels every sitter link and deletes your data; purchase and audit records are kept for 365 days afterwards.

8. Acceptable use

You agree not to:

• add anyone's number without their agreement to hear from you, or send messages they have not agreed to;
• use the app for anything other than arranging babysitting for your own family;
• use it to harass, threaten or deceive anyone, or to send messages that are unlawful;
• put another person's private information in a request note;
• try to reach another parent's or sitter's data, guess sitter links, or interfere with the service;
• resell the service or automate it.

9. Our responsibility to you

We are responsible for loss caused by our failing to use reasonable care and skill, but not for anything a sitter does or does not do — whether they turn up, how they care for your children, or what they charge — which is between you and the sitter. Nothing in these terms limits what the law does not allow us to limit.

10. Ending your account

You can delete your account at any time (section 7). We may end or suspend your account if you break section 4 or section 8, if a sitter's report shows misuse, or if the law requires it.

11. Governing law

These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction over any dispute about them.

12. Changes to these terms

We may update these terms; we will change the version and date at the top, and continuing to use the app afterwards is agreement to the new terms.

13. Contact

Questions about these terms: [email protected].